How to Deal with Employee Conflict
Ask those who disagree to paraphrase one another's comments. This may help the team see if they really understand each other.
Work out a compromise. Agree on the underlying source of conflict, then engage in give and take and finally agree on a solution.
Ask each member to list what the other side should do. Exchange lists, select a compromise all are willing to accept and test the compromise to see if it meshes with team goals.
Have each side write 10 questions for their opponents. This will allow them to signal their major concerns about the other side's position. And the answers may lead to a compromise.
Convince team member they sometimes may have to admit they are wrong. Help them save face by convincing them that changing position can show strength.
Respect the experts on the team. Give their opinions more weight when the conflict involves their expertise, but don't rule out conflicting opinions.
