Six Ways to Build a Top Staff
- Be friendly to staff members but don't treat them like close personal friends. They want you to be the boss and they want to be employees. It works better that way.
- Tell them everything. And expect them to tell you the same. Shared knowledge builds loyalty and trust.
- Practice Pulitzer Prize plagiarism: Steal only from the best. If you need help, reach out to your professional community. Someone, somewhere, somehow will know how to help you.
- Invest heavily in loyalty. If staff members know that you're always loyal to them, they'll give you the same in return.
- Realize that fairness establishes your credibility.
- Never be too busy to laugh. Nothing gets people through a crisis like a good laugh and a manger who's willing to enjoy it with them.